Ramp is a leading platform for modern finance teams, offering corporate cards, expense management, bill payments, vendor management, and accounting automation.
The company helps businesses save time and money, with over 25,000 businesses using Ramp to save an average of 5% and close their books 8x faster.
Founded in 2019, Ramp is the fastest-growing corporate card and bill payment platform in the U.S., managing billions of dollars in purchases each year.
Location
- New York (Relocation support available)
- Remote options for U.S.-based employees.
Salary
- Estimated base salary $165.8K – $195K
Type of Contract
- Full-time, permanent position (U.S.-based)
Responsibilities
- Lead the design and UX for key areas of the core product
- Collaborate with Principal Designers, Product, and Engineering to turn strategy into product roadmaps
- Solve complex, ambiguous problems and align cross-functional teams around solutions
- Focus on simplicity and user experience by connecting various projects
- Use direct customer insights to prototype, identify friction, and iterate
- Advocate for users, continuously improving products and experiences
- Help develop design systems, product vision, and internal processes
- Mentor and participate in hiring more design talent
- Contribute to Ramp’s design internship program
Requirements
- Minimum 5 years of tech/startup or digital product design experience
- End-to-end product design (UX/UI) experience
- Strong collaboration with developers and PMs to ship software
- Exceptional visual design skills and a deep understanding of UX principles
- Background in visual/interaction design, UX/UI, branding, and typography
- Experience with both low and high-fidelity prototyping
- Excellent communication and teamwork skills
Benefits
- 100% medical, dental, and vision insurance (partial coverage for dependents)
- 401k with employer match
- One Medical annual membership
- Flexible PTO
- Fertility HRA (up to $5,000/year)
- WFH stipend for home office needs
- Wellness stipend
- Parental leave
- Relocation support for New York
- Pet insurance
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To effectively prepare for a role as a Product Designer at Ramp, understanding the company's mission, values, and user needs is crucial.
Company Mission
Ramp's mission is to revolutionize how businesses manage their finances through a smart corporate card and spend management platform.
The primary goal is to help organizations optimize spending, streamline expense tracking, and provide valuable insights into financial operations.
By doing this, Ramp aims to empower businesses to make data-driven decisions, fostering growth and enhancing financial efficiency.
Core Values
Ramp emphasizes several core values that shape its culture and operations:
- Customer Focus: Prioritizing the needs and satisfaction of clients is paramount. Ramp is dedicated to exceptional customer service, ensuring that their solutions genuinely address user pain points.
- Transparency: Open communication and honesty are fundamental to Ramp's operations, fostering trust among employees, customers, and partners.
- Innovation: The company encourages creativity and experimentation, promoting a culture that embraces new ideas to drive growth and progress.
- Diversity and Inclusion: Ramp is committed to creating a diverse workplace, recognizing the value of different perspectives in achieving success.
Specific User Needs
Ramp's users, which include a wide range of businesses from startups to large enterprises, have specific needs that the platform addresses:
- Efficiency in Expense Management: Users require tools that automate tedious processes, such as expense reporting and accounting, to save time and reduce manual errors. Ramp's automation features help close books significantly faster than traditional methods.
- Cost Optimization: Businesses seek solutions that not only manage expenses but also help identify and eliminate wasteful spending. Ramp provides insights and tools to achieve an average savings of 3.5% on spending, which is particularly valuable in challenging economic climates.
- Integration and Flexibility: Users need a platform that integrates seamlessly with existing financial systems and scales with their business. Ramp's flexibility allows customization of policies, roles, and workflows to fit diverse organizational needs.
- Real-Time Insights: Businesses benefit from real-time data and analytics to make informed financial decisions. Ramp's platform is designed to provide actionable insights that enhance financial management capabilities.
- Support and Resources: Ramp users value dedicated support and resources to help them navigate financial processes and optimize their use of the platform. The company positions itself as a long-term partner in achieving these goals.
In summary, a Product Designer at Ramp should focus on creating user-centric solutions that align with the company's mission of financial empowerment, uphold its core values, and address the specific needs of its diverse user base.
Understanding these elements will be essential for designing effective products that enhance user experience and drive business success.
Ramp's users encounter several specific challenges in managing their financial operations, which the platform effectively addresses through its features and services.
Key Challenges Faced by Ramp's Users
- Fragmented Expense Management: Many businesses struggle with decentralized and fragmented processes for tracking and analyzing expenses. This lack of visibility can lead to inefficiencies and difficulties in controlling spending.
- Lengthy Approval Processes: Users often experience long and tedious approval workflows for expenses, which can slow down operations and frustrate employees.
- Manual Reconciliation: The need for manual reconciliation of transactions can lead to errors and wasted effort, ultimately limiting employee productivity and increasing operational costs.
- Limited Insight into Spending: Organizations frequently lack real-time insights into their financial activities, making it challenging to identify areas for cost savings or to make informed financial decisions.
- Complex Bill Payment Processes: Managing bill payments can be cumbersome and time-consuming, especially when handled through multiple platforms or systems.
How Ramp Addresses These Challenges
- Unified Platform: Ramp consolidates various financial operations: corporate cards, expense management, bill payments, and accounting automation into a single, user-friendly platform. This centralization enhances visibility and control over spending activities, allowing finance teams to track expenses in real time.
- AI-Powered Automation: By leveraging AI, Ramp automates many finance functions, such as receipt collection and expense filing. This reduces the time spent on manual tasks and minimizes errors, streamlining workflows and improving efficiency.
- Digitized Spending Policies: Ramp allows organizations to implement and enforce spending policies in real time, which helps control employee spending and ensures compliance with company guidelines.
- Real-Time Analytics: The platform provides users with actionable insights and analytics that help identify spending trends and opportunities for cost savings. This capability enables businesses to make data-driven decisions that can enhance financial management.
- Simplified Bill Payments: Ramp simplifies the bill payment process, allowing users to manage all payments through its platform, which reduces the complexity and time involved in handling multiple payment systems.
By addressing these challenges, Ramp enables businesses to optimize their financial operations, save time, and ultimately enhance employee satisfaction and productivity.
