📍 Location: North America (Remote)
🤑 Salary: Competitive + equity
💼 Type of contract: Full-time
About the role
At Linear, you'll drive product strategy and contribute to creating exceptional user experiences through thoughtful, high-quality designs, interactions, and prototypes.
Responsibilities
- Lead end-to-end design projects
- Participate in weekly design critiques
- Collaborate with engineers to ensure high-quality implementation
- Create flows, prototypes, and high-fidelity visuals
- Help establish a design culture and early processes
- Assist with hiring and mentoring design team members
Requirements
- Passion for design, UX, UI, and solving interaction challenges
- Portfolio of product designs in fast-paced environments
- Strong visual, UI, and interaction skills
- Experience with design systems, programming, and tools like Figma, Git, and VSCode
- Ability to express ideas visually and through prototyping
- Understanding of complex interaction design
Benefits
- Work-life balance with remote work flexibility
- 5 weeks paid vacation and 4 months parental leave
- Paid lunch, co-working space, and regular team events
- Health, dental, and vision insurance (US only)
- Competitive salary, equity, and early/extended exercise options
Useful links for a candidate:
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For a Product Designer looking to join Linear, understanding the company's mission, values, and the specific needs of its users is crucial. Here’s a comprehensive overview:
Company Mission and Values
Mission
Linear aims to streamline the issue tracking process for teams, enhancing productivity through a beautifully designed and efficient tool. The company focuses on becoming the default choice for startups and scaling companies by providing a product that is not only functional but also aesthetically pleasing.
Values
- Design-Driven Approach: Linear emphasizes aesthetics and user experience, believing that design should reduce friction in workflows. The company tests new features with real users to gather feedback before official launches, ensuring that the product aligns with user needs.
- User-Centric Development: Linear encourages building with users in mind. This involves seeking user feedback actively and iterating based on that input. The philosophy is to solve problems rather than just adding features, focusing on understanding the core needs of users.
- Simplicity and Clarity: The company advocates for writing clear and concise issues instead of traditional user stories, which they consider outdated. This approach helps in communicating tasks effectively within teams.
- Empowered Teams: Linear believes in empowering individuals within teams to take ownership of their work, fostering a culture of responsibility and creativity.
Key User Needs
- Efficient Issue Management: Users need a streamlined way to create, track, and manage issues without unnecessary complexity. Linear allows users to create issues quickly from various integrations (e.g., Slack, GitHub) and provides bulk actions for managing multiple issues at once.
- Integration Capabilities: Users benefit from a wide array of integrations that connect Linear with other tools they already use (e.g., Slack, GitHub, Figma). This helps maintain a seamless workflow across different platforms.
- Feedback Loop: Users require a mechanism to provide feedback on issues directly within the platform. Integrations with customer support tools (like Intercom and Front) allow users to create issues from customer conversations, ensuring that feedback is captured efficiently.
- Visibility into Development Progress: Users want transparency regarding the status of their requests or bugs. Features like automatic updates from Linear to customer-facing tools help keep stakeholders informed about progress.
- Customizable Workflows: Teams need the ability to customize their workflows according to their specific processes. Linear allows teams to define their own issue statuses and workflows, making it adaptable to different team dynamics.
- Quick Response Times: Given the fast-paced nature of tech environments, users expect quick responses from customer support when they encounter issues or have questions about using Linear.
Conclusion
A Product Designer aspiring to join Linear should focus on aligning their design philosophy with Linear's mission of creating an intuitive, user-friendly product that delights its users while addressing their specific needs effectively. Understanding these elements will be key in contributing positively to the team and enhancing the overall user experience at Linear.
What specific needs do Linear's users have that the app addresses
Linear addresses several specific needs of its users, particularly in the realm of project management and issue tracking. Here are the key user needs that Linear effectively meets:
1. Streamlined Issue Management
Users require a simple and efficient way to create and track issues. Linear allows users to quickly create issues with minimal required fields, reducing unnecessary complexity. Each issue can be easily categorized, prioritized, and assigned, making it straightforward for teams to manage their tasks effectively.
2. Customizable Workflows
Teams often have unique processes that need to be reflected in their project management tools. Linear provides the ability to customize issue statuses and labels, enabling teams to tailor workflows according to their specific needs. This flexibility helps teams maintain clarity and organization in their projects.
3. Integration with Existing Tools
Many users rely on multiple tools for communication and development. Linear integrates seamlessly with popular platforms like Slack, GitHub, and Figma, allowing users to create issues directly from these tools and keep everything synchronized. This integration helps streamline workflows and reduces the need to switch between applications.
4. Enhanced Collaboration
Effective collaboration is crucial for team productivity. Linear facilitates collaboration by allowing team members to comment on issues, tag each other, and provide updates in real-time. The integration with communication tools further enhances this aspect by keeping everyone informed without leaving their preferred platforms.
5. Feedback Management
Users need a way to manage feedback and feature requests efficiently. Linear allows teams to integrate customer feedback directly into their workflow through tools like Intercom and Featurebase. This ensures that user suggestions are captured and prioritized appropriately, maintaining a close feedback loop between customers and product development.
6. Automation of Repetitive Tasks
To save time, users seek automation features that can handle repetitive tasks. Linear offers various automation capabilities, such as automatically updating issue statuses based on actions in integrated tools (e.g., moving an issue to "In Progress" when a related GitHub pull request is created). This reduces manual work and helps teams focus on more critical tasks.
7. Visibility into Progress
Users want transparency regarding the status of issues and projects. Linear provides features that allow teams to visualize progress through customizable views and dashboards, helping them stay aligned on priorities and deadlines.
8. Quick Response Times
In fast-paced environments, users expect quick responses from support when issues arise or questions need answering. Linear emphasizes a rapid response culture within its customer experience team, ensuring that users can return to their work promptly after resolving any concerns.
By addressing these specific needs, Linear positions itself as a powerful tool for teams looking to enhance their project management processes while maintaining a focus on design and user experience.
